Terms & Conditions | Privacy Policy

Effective Date: 02/27/2025

1. Introduction

Welcome to Coldwell Banker Beyond (CBBeyond.com).
These Terms & Conditions and Privacy Policy govern your use of our website, services, and SMS communication policies.

CBBeyond.com is hosted by MoxiWorks LLC, and your use of this website is also subject to MoxiWorks' Terms of Use and Privacy Policy.
By using this website, submitting information, or opting into SMS communications, you agree to these Terms & Conditions, Privacy Policy, and MoxiWorks' applicable policies.

If you do not agree with these Terms, please discontinue use of our services.

2. MoxiWorks Terms of Use

This website is powered by MoxiWorks LLC, a real estate technology platform. MoxiWorks has its own Terms of Use and Privacy Policy, which govern:

The use of the website and real estate tools
Third-party services integrated within the platform
Platform-related data collection and security policies

By accessing Coldwell Banker Beyond’s website, you also agree to MoxiWorks' Terms & Privacy Policy found here:

🔗 MoxiWorks Terms of Use: https://cbbeyond.com/terms-of-use
🔗 MoxiWorks Privacy Policy: https://cbbeyond.com/privacy-policy

MoxiWorks manages website-related user data; however, Coldwell Banker Beyond independently governs its own business operations, including SMS communications and internal data handling.

3. SMS Communication Policy

Coldwell Banker Beyond only sends SMS messages to:
✔ Employees and staff
✔ Licensed real estate agents affiliated with Coldwell Banker Beyond under the direction of the employing broker

If Applicable To You --Types of SMS Messages You May Receive:

Brokerage employee or staff promotions
Brokerage-related updates
Brokerage scheduling and appointment reminders
Important notifications related to your role

Message Frequency: Message frequency may vary. Standard message and data rates may apply.

4. Authorized Phone Numbers

All official SMS messages from Coldwell Banker Beyond will come from:
📞 (719) 577-4300 (Coldwell Banker Beyond office line)
📞 (719) 630-1662 (Phone service provider number)

If you receive a text from any other number claiming to be from Coldwell Banker Beyond, it is NOT authorized by us. Please report any unauthorized messages immediately.

5. Employee, Staff, and Real Estate Agent Consent for SMS Communication

By opting into SMS, you agree to receive in-house updates, scheduling notifications, and other communications related to your role.
Your phone number will NOT be sold, rented, or shared with third parties or affiliates for marketing purposes.
Your consent is voluntary and not required for employment or affiliation with Coldwell Banker Beyond.

Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

Opt-In Methods:
You may opt-in to receive SMS messages from Coldwell Banker Beyond in the following ways:
✔ By submitting an online form with an SMS opt-in checkbox
✔ By verbally providing consent during onboarding
✔ By signing a paper consent form

Opt-Out Methods
You may opt out of receiving SMS messages at any time:
Reply "STOP" to any message to unsubscribe.
Reply "HELP" for assistance.
Contact Support:
📧 Email: CBBeyond@SellingColorado.net
📞 Toll-Free Number: (719) 577-4300

You can text Coldwell Banker Beyond for information regarding our services.
By texting Coldwell Banker Beyond, you agree to receive Conversations (between employees) messages from Coldwell Banker Beyond.
Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.
Visit https://cbbeyond.com/policies to see our privacy policy and https://cbbeyond.com/policies for our Terms of Service.

6. Fees & Message Frequency

Consent for SMS Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Coldwell Banker Beyond (CBB), you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments, billing, etc.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Coldwell Banker Beyond (CBB) in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at CBBeyond@SellingColorado.net or 719-577-4300.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions.
- Message frequency may vary.

7. Privacy Policy

Coldwell Banker Beyond ("we," "our," or "us") values your privacy and is committed to protecting your personal information.

7.1 Information We Collect

We collect and process personal information when you interact with our website, services, or internal SMS communications. This may include:
Contact Information: Name, phone number, and email address.
Transaction & Inquiry Data: Real estate inquiries, appointments, and internal communications.
SMS Consent Data: If you opt into SMS, we collect consent records and message history for compliance purposes.
We do not sell, rent, or share phone numbers collected through SMS consent with third parties for marketing purposes under any circumstances.

7.2 Privacy and Security Notice
We prioritize the privacy and security of your personal information. However, please be aware that:
Text messages are not confidential, and anyone with access to your phone may view them.
Your mobile carrier and Coldwell Banker Beyond may have access to these messages.
Standard message and data rates may apply, depending on your mobile carrier.

We do not sell, rent, or share phone numbers collected through SMS consent with third parties or affiliates for marketing purposes under any circumstances.

8. Compliance & Regulatory Information

Coldwell Banker Beyond is a licensed real estate brokerage in Colorado and is regulated by:

The Colorado Department of Regulatory Agencies (DORA)
The National Association of REALTORS® (NAR)
The Colorado Association of REALTORS® (CAR)
Applicable local real estate associations

We adhere to federal and state consumer protection laws.
We adhere to carrier regulations regarding SMS communications.

9. Changes to These Terms & Conditions and Privacy Policy

We may update these Terms & Conditions and Privacy Policy periodically. Any changes will be posted here with an updated "Effective Date."

10. Contact Information

For questions about these Terms & Conditions and Privacy Policy or to report unauthorized SMS messages, contact us at:

📧 Email: CBBeyond@SellingColorado.net
📞 Phone: (719) 577-4300